Shipping policy

At Natural Sentiments, each order is prepared with care and attention. The following information outlines how and when your order will ship.

Order Cut-Off Time
2:00 PM (GMT-05:00)
Eastern Standard Time (New York)

Order Processing

Orders are typically processed and shipped within 1-2 business days, starting on the next business day after an order is placed. Processing times may vary during periods of high demand, holidays, or due to factors related to small-batch production.

Orders placed on weekends or holidays begin processing on the next business day.

Shipping & Delivery

Once your order has shipped, you will receive a confirmation email with tracking details. Delivery times vary depending on your location and the shipping method selected at checkout.

Please note that delivery timelines provided by carriers are estimates and may be affected by factors outside of our control.

Shipping Rates

Shipping rates are calculated at checkout based on your order details and selected shipping method.

Typical Shipping Rates (USA)
  • Free Economy Shipping on orders over $50
  • Economy Shipping (5–8 business days): $5.15
  • Standard Shipping (3–4 business days): $6.90

Economy Shipping (USA): 6–10 days

Standard Shipping (USA): 4–6 days

Typical Shipping Rates (Canada)

We currently offer shipping to Canada. Available shipping options include:

  • Economy International (7–11 business days): $15.00 CAD
  • Standard International (1–3 business days): $28.00 CAD

Economy Shipping (Canada): 8–13 days

Standard Shipping (Canada): 2–5 days

All applicable duties and taxes are prepaid at checkout, so there are no additional fees due upon delivery.

Delivery timelines are estimates and may vary due to customs processing or carrier-related delays.

Order Changes & Accuracy

Please ensure that your shipping address is entered correctly at checkout. Natural Sentiments is not responsible for delays or delivery issues caused by incorrect or incomplete address information.

If you need to make a change to your order, please contact us as soon as possible. Once an order has been processed or shipped, changes will not be possible.

Lost or Delayed Packages

If your package appears delayed or marked as delivered but cannot be located, please contact the carrier directly using the tracking information provided.

If you need additional assistance, please reach out to our customer support team and they will be happy to help where possible.

Contact Us

If you have questions about shipping or your order, please reach out to us at shana@naturalsentiments.com or via this form.

Company Name: Natural Sentiments LLC

Address: 1050 Brickell Ave, Unit 1010, Miami, FL 33131

Phone: +1(786) 496-3296

Email: shana@naturalsentiments.com 

Mon-Fri 09:00 AM – 5:00 PM EST
we’ll get back to you within 1–2 business days.